Customizing your conversations experience (plus video)! - Office Blogs

Customizing your conversations experience (plus video)! - Office Blogs

There are four options available to customize conversations: · Show Messages from Other Folders · Show Senders above the Subject · Always Expand Conversations · Use Classic Indented View. To see these features, on the View tab, in the Arrangement group, click Conversations. Show Messages from Other Folders By default, Show Messages from Other Folders is turned on. Let’s imagine that you are viewing a conversation in your Inbox. You want to see the reply you last sent, which is in your Sent Items folder. Because Show Messages from Other Folders is turned on, sent messages appear in the conversation you are viewing in the Inbox. To see the sent message, click the conversation, and then fully expand it to show messages from the other folders. Your message and the name of the folderâ€" Sent Items â€" appears. You can open the message, or act on the message directly, such as applying a category or flag, without navigating to the Sent Items folder, and then opening the message.

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