Oftentimes the version of the browser you are using will affect your ability to view certain websites. In order to check compatibility, you may need to see what version of Internet Explorer your are using. Newer versions of Internet Explorer don't have the traditional menu bar, (as well as other tidbits such as the Instant Search bar in the top right corner) so you will need to use the new Gear menu. Older versions can access the version information from the Help menu. See Step 1 below to learn how.
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