Google Interview tips - General Cognitive Ability / Problem Solving : interviews
I have a google hangout interview coming up in a few days regarding General Cognitive Ability / Problem Solving. This interview is basically a non technical interview testing my problem solving skills. No answer is necessarily right or wrong, they just want to see what steps i take to solve a problem. The recruiter was nice and gave me some examples of what this 1st interview would be like. He gave me some examples on what the type of questions they will be asking:
There are 2 million businesses on Apps/GSuite. Let's say you were tasked to design and
build a customer support operation for our Apps/GSuite customers. How would you
proceed?
2. What is your favorite Google Cloud product? What are some things you could do to
minimize the cost of support? How would you assess the success of your support
operations?
3. If you were the chief traffic officer of New York City and someone asked you to
reduce traffic gridlock, what would be your steps to solving this?
The method that they are preferring me to answer these questions are pretty basic.
Identify the problem & prepare: Ask questions to get a better picture of what the interviewers want out of this issue that they are having. Gain as much information as possible especially data that can be used in my solution that i am suggesting they take.
Recommendations/Solutions: Walk the interviewer through the few solutions you have to solve the problem. explain them in a granular level the pros and cons of each solution, how i can overcome them and based on the analysis and frame work you've put together and present your recommendation.'
Monitoring your solution moving forward: How are you going to monitor the data/recommendations moving forward? Make sure to address this!
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