从“导弹袭击夏威夷”谈系统设计



从"导弹袭击夏威夷"谈系统设计

在硬币的另一面，PC上、尤其是面对"内部客户"的操作界面似乎许久也没有更新过了。如果你去电信、煤气之类公司的柜台办业务的时候，留神看过他们的操作界面，就会发现几乎所有界面还停留在十多年前：满屏的菜单、按钮、数据，似乎开发就是一股脑儿把所有的操作按钮和数据都扔到屏幕上了，根本不用考虑用户体验。反正，每个上岗的员工都需要阅读厚厚的手册，反复练习SOP（标准操作规程）。


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