就简单聊聊沟通效率问题 - Zachary_Fan - 博客园



就简单聊聊沟通效率问题 - Zachary_Fan - 博客园

   如果图中"对方"就是你自己,那么这2个圆是完全覆盖的,所以这里换位思考就是很重要的一个点了。只有进行了换位思考,你才能满足第一节中提到的方式和快捷。由于每个人的所处的环境以及经历不同,所以你要把自己脑海中的一个观点要以对方的能够理解的方式讲述出来,并且将它作为你在沟通中的第一要素。

  如果说换位思考是从"道"的角度出发的一种方式,那么在"术"的角度方式相对就比较多了。比如:

  1.如果可以,尽量通过图来阐明某个观点。所谓一图胜千言,这里的作用相信大家都懂。

  2.在与平级或者上级沟通时,提炼出问题的简述,并尽可能的总结出自己的观点和结论,由对方选择。这种方式会给沟通对象更好的代入感,快速进入到这个问题中来,并且如果回答是做选择题,这里还省去了对方阐述他的观点时你再次理解的过程。

  3.在自己没真正形成一个理解之前不要打断对方。因为理解也是在沟通中很重的一环,同样参考上文中知乎连接中答者许晓风的回答中很经典的一个图,我直接贴一下,下图3:


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